Salesforce Service Cloud Vs Genesys : In-Depth Comparison
Categories where Salesforce Service Cloud and Genesys compete
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Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Genesys
Comparing the customer bases of Salesforce Service Cloud and Genesys, we can see that Salesforce Service Cloud has 8767 customer(s), while Genesys has 4409 customer(s). In the Customer Experience category, with 8767 customer(s) Salesforce Service Cloud stands at 19th place by ranking, while Genesys with 4409 customer(s), is at the 26th place.
Salesforce Service Cloud
19th
8767 Customer
Genesys
26th
4409 Customer
Comparing the market share of Salesforce Service Cloud and Genesys
Salesforce Service Cloud has a 0.94% market share in the Customer Experience category, while Genesys has a 0.47% market share in the same space.
Compare Salesforce Service Cloud vs Genesys customers by geography
Comparing Salesforce Service Cloud and Genesys customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and Canada, while Genesys has more customers in United States.
Salesforce Service Cloud
Genesys
Customer Movements for this month
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Genesys’s target audience.
Salesforce Service Cloud
New
329 Customer
Lost
331 Customer
Genesys
New
17 Customer
Lost
25 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Genesys compete against each other?
Salesforce Service Cloud and Genesys compete against each other in the Contact Center, Customer Experience, Communication, Customer Engagement, Customer Support Services.
How does the market share of Salesforce Service Cloud and Genesys compare in the Customer Experience market?
How many customers are acquired by Salesforce Service Cloud and Genesys in the Customer Experience segment?
What are the countries in which Salesforce Service Cloud and Genesys has more customers?
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