Pendo Vs Genesys : In-Depth Comparison

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Categories where Pendo and Genesys compete

Customer Experience
Communication
Contact Center
Customer Engagement
Interactive Voice Response (IVR)

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Pendo

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Comparing the customer bases of Pendo and Genesys

Comparing the customer bases of Pendo and Genesys, we can see that Pendo has 14717 customer(s), while Genesys has 6691 customer(s). In the Customer Experience category, with 14717 customer(s) Pendo stands at 16th place by ranking, while Genesys with 6691 customer(s), is at the 22nd place.

Pendo

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16th

14717 Customer

Genesys

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22nd

6691 Customer

Comparing the market share of Pendo and Genesys

Pendo has a 1.58% market share in the Customer Experience category, while Genesys has a 0.72% market share in the same space.

Compare Pendo vs Genesys customers by geography

Comparing Pendo and Genesys customers based on their geographic location, we can see that Pendo has more customers in United States, United Kingdom and Canada, while Genesys has more customers in United States.

Pendo

Genesys

Customer Movements for this month

Gain actionable insights about the buying patterns of Pendo vs Genesys’s target audience.

Pendo

New

34 Customer

Lost

47 Customer

Genesys

New

27 Customer

Lost

24 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Pendo and Genesys compete against each other?

Pendo and Genesys compete against each other in the Customer Experience, Communication, Contact Center, Customer Engagement, Interactive Voice Response (IVR).

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How does the market share of Pendo and Genesys compare in the Customer Experience market?

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How many customers are acquired by Pendo and Genesys in the Customer Experience segment?

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What are the countries in which Pendo and Genesys has more customers?

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