Categories where Pendo and Genesys compete
Pendo
Comparing the customer bases of Pendo and Genesys, we can see that Pendo has 14717 customer(s), while Genesys has 6691 customer(s). In the Customer Experience category, with 14717 customer(s) Pendo stands at 16th place by ranking, while Genesys with 6691 customer(s), is at the 22nd place.
Pendo
16th
14717 Customer
Genesys
22nd
6691 Customer
Pendo has a 1.58% market share in the Customer Experience category, while Genesys has a 0.72% market share in the same space.
Comparing Pendo and Genesys customers based on their geographic location, we can see that Pendo has more customers in United States, United Kingdom and Canada, while Genesys has more customers in United States.
Pendo
Genesys
Gain actionable insights about the buying patterns of Pendo vs Genesys’s target audience.
Pendo
New
34 Customer
Lost
47 Customer
Genesys
New
27 Customer
Lost
24 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Pendo and Genesys compete against each other?
Pendo and Genesys compete against each other in the Customer Experience, Communication, Contact Center, Customer Engagement, Interactive Voice Response (IVR).
How does the market share of Pendo and Genesys compare in the Customer Experience market?
How many customers are acquired by Pendo and Genesys in the Customer Experience segment?
What are the countries in which Pendo and Genesys has more customers?
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