Categories where Freshworks and Salesforce Service Cloud compete
Freshworks
Comparing the customer bases of Freshworks and Salesforce Service Cloud, we can see that Freshworks has 34364 customer(s), while Salesforce Service Cloud has 9458 customer(s). In the Customer Experience category, with 34364 customer(s) Freshworks stands at 5th place by ranking, while Salesforce Service Cloud with 9458 customer(s), is at the 18th place.
Freshworks
5th
34364 Customer
Salesforce Service Cloud
18th
9458 Customer
Freshworks has a 3.68% market share in the Customer Experience category, while Salesforce Service Cloud has a 1.01% market share in the same space.
Comparing Freshworks and Salesforce Service Cloud customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Salesforce Service Cloud has more customers in United States.
Freshworks
Salesforce Service Cloud
Gain actionable insights about the buying patterns of Freshworks vs Salesforce Service Cloud’s target audience.
Freshworks
New
200 Customer
Lost
248 Customer
Salesforce Service Cloud
New
357 Customer
Lost
353 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Salesforce Service Cloud compete against each other?
Freshworks and Salesforce Service Cloud compete against each other in the Contact Center, Customer Experience, Customer Support Services, Knowledge Management, Customer Engagement.
How does the market share of Freshworks and Salesforce Service Cloud compare in the Customer Experience market?
How many customers are acquired by Freshworks and Salesforce Service Cloud in the Customer Experience segment?
What are the countries in which Freshworks and Salesforce Service Cloud has more customers?
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