Question 1

What are the different markets in which
        Freshworks and
        QuantumMetric compete against each other?

Accepted Answer

Freshworks and
        QuantumMetric compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and QuantumMetric compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.65%
        market share in comparison to
        QuantumMetric’s
        0.21%.
        Since it has a better market share coverage,
        Freshworks holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        QuantumMetric holds the
        39th spot.

Question 3

How many customers are acquired by
        Freshworks and
        QuantumMetric in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,958 customers and
        QuantumMetric has
        1,923 customers in the
        Customer Experience
        segment. Freshworks has
        32035 more customers than
        QuantumMetric in this category.

Question 4

What are the countries in which
        Freshworks and
        QuantumMetric has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
QuantumMetric has more customers in United States, Germany and United Kingdom.

Freshworks Vs QuantumMetric : In-Depth Comparison

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Comparing the customer bases of Freshworks and QuantumMetric

Comparing the market share of Freshworks and QuantumMetric

Compare Freshworks vs QuantumMetric customers by geography

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