Question 1

What are the different markets in which
        Freshworks and
        Cxense Insight compete against each other?

Accepted Answer

Freshworks and
        Cxense Insight compete against each other in
        the Customer Experience, Analytics, Contact Center, Customer Engagement, Customer Support Services.

Question 2

How does the market share of
        Freshworks
        and Cxense Insight compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.65%
        market share in comparison to
        Cxense Insight’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Cxense Insight holds the
        226th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Cxense Insight in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,684 customers and
        Cxense Insight has
        4 customers in the
        Customer Experience
        segment. Freshworks has
        33680 more customers than
        Cxense Insight in this category.

Question 4

What are the countries in which
        Freshworks and
        Cxense Insight has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Cxense Insight has more customers in Belgium, Sweden and Romania.

Freshworks Vs Cxense Insight : In-Depth Comparison

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Comparing the customer bases of Freshworks and Cxense Insight

Comparing the market share of Freshworks and Cxense Insight

Compare Freshworks vs Cxense Insight customers by geography

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