Question 1

What are the different markets in which
        Zendesk and
        Cxense Insight compete against each other?

Accepted Answer

Zendesk and
        Cxense Insight compete against each other in
        the Customer Experience, Analytics, Contact Center, Customer Engagement, Dashboard.

Question 2

How does the market share of
        Zendesk
        and Cxense Insight compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.71%
        market share in comparison to
        Cxense Insight’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Cxense Insight holds the
        221st spot.

Question 3

How many customers are acquired by
        Zendesk and
        Cxense Insight in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,707 customers and
        Cxense Insight has
        4 customers in the
        Customer Experience
        segment. Zendesk has
        164703 more customers than
        Cxense Insight in this category.

Question 4

What are the countries in which
        Zendesk and
        Cxense Insight has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Cxense Insight has more customers in Sweden, Romania and Belgium.

Zendesk Vs Cxense Insight : In-Depth Comparison

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Comparing the customer bases of Zendesk and Cxense Insight

Comparing the market share of Zendesk and Cxense Insight

Compare Zendesk vs Cxense Insight customers by geography

Customer Movements for this month

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