Question 1

What are the different markets in which
        Freshworks and
        CrazyCall compete against each other?

Accepted Answer

Freshworks and
        CrazyCall compete against each other in
        the Contact Center, Customer Experience, Auto Dialer, Business Phone Systems, Call Recording.

Question 2

How does the market share of
        Freshworks
        and CrazyCall compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.65%
        market share in comparison to
        CrazyCall’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        CrazyCall holds the
        185th spot.

Question 3

How many customers are acquired by
        Freshworks and
        CrazyCall in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,684 customers and
        CrazyCall has
        10 customers in the
        Customer Experience
        segment. Freshworks has
        33674 more customers than
        CrazyCall in this category.

Question 4

What are the countries in which
        Freshworks and
        CrazyCall has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
CrazyCall has more customers in Poland, United Kingdom and Argentina.

Freshworks Vs CrazyCall : In-Depth Comparison

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Comparing the customer bases of Freshworks and CrazyCall

Comparing the market share of Freshworks and CrazyCall

Compare Freshworks vs CrazyCall customers by geography

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