Question 1

What are the different markets in which
        Zendesk and
        CrazyCall compete against each other?

Accepted Answer

Zendesk and
        CrazyCall compete against each other in
        the Contact Center, Customer Experience, Auto Dialer, Business Phone Systems, Call Recording.

Question 2

How does the market share of
        Zendesk
        and CrazyCall compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.71%
        market share in comparison to
        CrazyCall’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        CrazyCall holds the
        181st spot.

Question 3

How many customers are acquired by
        Zendesk and
        CrazyCall in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,707 customers and
        CrazyCall has
        12 customers in the
        Customer Experience
        segment. Zendesk has
        164695 more customers than
        CrazyCall in this category.

Question 4

What are the countries in which
        Zendesk and
        CrazyCall has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
CrazyCall has more customers in Spain, Mexico and United States.

Zendesk Vs CrazyCall : In-Depth Comparison

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Comparing the customer bases of Zendesk and CrazyCall

Comparing the market share of Zendesk and CrazyCall

Compare Zendesk vs CrazyCall customers by geography

Customer Movements for this month

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