Question 1

What are the different markets in which
        Freshworks and
        Conversocial compete against each other?

Accepted Answer

Freshworks and
        Conversocial compete against each other in
        the Customer Experience, CRM Platforms, Contact Center, Customer Support Services, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and Conversocial compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.56%
        market share in comparison to
        Conversocial’s
        0.01%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Conversocial holds the
        111st spot.

Question 3

How many customers are acquired by
        Freshworks and
        Conversocial in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,897 customers and
        Conversocial has
        116 customers in the
        Customer Experience
        segment. Freshworks has
        33781 more customers than
        Conversocial in this category.

Question 4

What are the countries in which
        Freshworks and
        Conversocial has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Conversocial has more customers in United Kingdom, United States and Ireland.

Freshworks Vs Conversocial : In-Depth Comparison

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Comparing the customer bases of Freshworks and Conversocial

Comparing the market share of Freshworks and Conversocial

Compare Freshworks vs Conversocial customers by geography

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