Question 1

What are the different markets in which
        Zendesk and
        Conversocial compete against each other?

Accepted Answer

Zendesk and
        Conversocial compete against each other in
        the Customer Experience, CRM Platforms, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Conversocial compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.27%
        market share in comparison to
        Conversocial’s
        0.01%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Conversocial holds the
        111st spot.

Question 3

How many customers are acquired by
        Zendesk and
        Conversocial in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,474 customers and
        Conversocial has
        116 customers in the
        Customer Experience
        segment. Zendesk has
        164358 more customers than
        Conversocial in this category.

Question 4

What are the countries in which
        Zendesk and
        Conversocial has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Conversocial has more customers in United Kingdom, United States and Ireland.

Zendesk Vs Conversocial : In-Depth Comparison

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Comparing the customer bases of Zendesk and Conversocial

Comparing the market share of Zendesk and Conversocial

Compare Zendesk vs Conversocial customers by geography

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