Question 1

What are the different markets in which
        Smile.io and
        Confirmit compete against each other?

Accepted Answer

Smile.io and
        Confirmit compete against each other in
        the Customer Experience, Customer Loyalty, Market Research, Social Media Monitoring.

Question 2

How does the market share of
        Smile.io
        and Confirmit compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.79%
        market share in comparison to
        Confirmit’s
        0.11%.
        Since it has a better market share coverage,
        Smile.io holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Confirmit holds the
        55th spot.

Question 3

How many customers are acquired by
        Smile.io and
        Confirmit in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,685 customers and
        Confirmit has
        1,003 customers in the
        Customer Experience
        segment. Smile.io has
        15682 more customers than
        Confirmit in this category.

Question 4

What are the countries in which
        Smile.io and
        Confirmit has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
Confirmit has more customers in United States, United Kingdom and Australia.

Smile.io Vs Confirmit : In-Depth Comparison

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Comparing the customer bases of Smile.io and Confirmit

Comparing the market share of Smile.io and Confirmit

Compare Smile.io vs Confirmit customers by geography

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