Question 1

What are the different markets in which
        Freshworks and
        CMNTY compete against each other?

Accepted Answer

Freshworks and
        CMNTY compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Idea Management, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and CMNTY compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.65%
        market share in comparison to
        CMNTY’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        CMNTY holds the
        172nd spot.

Question 3

How many customers are acquired by
        Freshworks and
        CMNTY in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,958 customers and
        CMNTY has
        16 customers in the
        Customer Experience
        segment. Freshworks has
        33942 more customers than
        CMNTY in this category.

Question 4

What are the countries in which
        Freshworks and
        CMNTY has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
CMNTY has more customers in United States, Netherlands and Canada.

Freshworks Vs CMNTY : In-Depth Comparison

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Comparing the customer bases of Freshworks and CMNTY

Comparing the market share of Freshworks and CMNTY

Compare Freshworks vs CMNTY customers by geography

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