Question 1

What are the different markets in which
        Smile.io and
        Bright Pattern compete against each other?

Accepted Answer

Smile.io and
        Bright Pattern compete against each other in
        the Customer Experience, Communication, Contact Center, Customer Loyalty, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Smile.io
        and Bright Pattern compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.75%
        market share in comparison to
        Bright Pattern’s
        0.01%.
        Since it has a better market share coverage,
        Smile.io holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Bright Pattern holds the
        124th spot.

Question 3

How many customers are acquired by
        Smile.io and
        Bright Pattern in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,266 customers and
        Bright Pattern has
        76 customers in the
        Customer Experience
        segment. Smile.io has
        16190 more customers than
        Bright Pattern in this category.

Question 4

What are the countries in which
        Smile.io and
        Bright Pattern has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
Bright Pattern has more customers in United States, Australia and Chile.

Smile.io Vs Bright Pattern : In-Depth Comparison

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Comparing the customer bases of Smile.io and Bright Pattern

Comparing the market share of Smile.io and Bright Pattern

Compare Smile.io vs Bright Pattern customers by geography

Customer Movements for this month

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