Question 1

What are the different markets in which
        Freshworks and
        Bookafy compete against each other?

Accepted Answer

Freshworks and
        Bookafy compete against each other in
        the Customer Experience, Appointments And Scheduling, Collaborative Calendars, Contact Center, Customer Support Services.

Question 2

How does the market share of
        Freshworks
        and Bookafy compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.69%
        market share in comparison to
        Bookafy’s
        0.35%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Bookafy holds the
        30th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Bookafy in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        34,304 customers and
        Bookafy has
        3,280 customers in the
        Customer Experience
        segment. Freshworks has
        31024 more customers than
        Bookafy in this category.

Question 4

What are the countries in which
        Freshworks and
        Bookafy has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Bookafy has more customers in United States, United Kingdom and Australia.

Freshworks Vs Bookafy : In-Depth Comparison

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Comparing the customer bases of Freshworks and Bookafy

Comparing the market share of Freshworks and Bookafy

Compare Freshworks vs Bookafy customers by geography

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