Question 1

What are the different markets in which
        Bazaarvoice and
        LiveAgent compete against each other?

Accepted Answer

Bazaarvoice and
        LiveAgent compete against each other in
        the Customer Experience, Contact Center, Customer Loyalty, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Bazaarvoice
        and LiveAgent compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Bazaarvoice has a
        0.78%
        market share in comparison to
        LiveAgent’s
        0.72%.
        Since it has a better market share coverage,
        Bazaarvoice holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        LiveAgent holds the
        21st spot.

Question 3

How many customers are acquired by
        Bazaarvoice and
        LiveAgent in the
        Customer Experience segment?

Accepted Answer

Bazaarvoice has
        7,297 customers and
        LiveAgent has
        6,663 customers in the
        Customer Experience
        segment. Bazaarvoice has
        634 more customers than
        LiveAgent in this category.

Question 4

What are the countries in which
        Bazaarvoice and
        LiveAgent has more customers?

Accepted Answer

Bazaarvoice has more customers in United States, United Kingdom and Canada.
LiveAgent has more customers in United States, United Kingdom and Canada.

Bazaarvoice Vs LiveAgent : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Bazaarvoice and LiveAgent

Comparing the market share of Bazaarvoice and LiveAgent

Compare Bazaarvoice vs LiveAgent customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data