Question 1

What are the different markets in which
        Bazaarvoice and
        Backbase compete against each other?

Accepted Answer

Bazaarvoice and
        Backbase compete against each other in
        the Customer Experience, Customer Loyalty.

Question 2

How does the market share of
        Bazaarvoice
        and Backbase compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Bazaarvoice has a
        0.78%
        market share in comparison to
        Backbase’s
        0.01%.
        Since it has a better market share coverage,
        Bazaarvoice holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Backbase holds the
        129th spot.

Question 3

How many customers are acquired by
        Bazaarvoice and
        Backbase in the
        Customer Experience segment?

Accepted Answer

Bazaarvoice has
        7,297 customers and
        Backbase has
        62 customers in the
        Customer Experience
        segment. Bazaarvoice has
        7235 more customers than
        Backbase in this category.

Question 4

What are the countries in which
        Bazaarvoice and
        Backbase has more customers?

Accepted Answer

Bazaarvoice has more customers in United States, United Kingdom and Canada.
Backbase has more customers in United States, India and Canada.

Bazaarvoice Vs Backbase : In-Depth Comparison

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Comparing the customer bases of Bazaarvoice and Backbase

Comparing the market share of Bazaarvoice and Backbase

Compare Bazaarvoice vs Backbase customers by geography

Customer Movements for this month

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