Question 1

What are the different markets in which
        Freshworks and
        AskingPoint compete against each other?

Accepted Answer

Freshworks and
        AskingPoint compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, In-App User Feedback, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and AskingPoint compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.65%
        market share in comparison to
        AskingPoint’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        AskingPoint holds the
        143rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        AskingPoint in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,684 customers and
        AskingPoint has
        33 customers in the
        Customer Experience
        segment. Freshworks has
        33651 more customers than
        AskingPoint in this category.

Question 4

What are the countries in which
        Freshworks and
        AskingPoint has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
AskingPoint has more customers in Italy, United States and Belgium.

Freshworks Vs AskingPoint : In-Depth Comparison

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Comparing the customer bases of Freshworks and AskingPoint

Comparing the market share of Freshworks and AskingPoint

Compare Freshworks vs AskingPoint customers by geography

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