Question 1

What are the different markets in which
        Zendesk and
        AskingPoint compete against each other?

Accepted Answer

Zendesk and
        AskingPoint compete against each other in
        the Customer Experience, Contact Center, In-App User Feedback, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and AskingPoint compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        18.03%
        market share in comparison to
        AskingPoint’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        AskingPoint holds the
        143rd spot.

Question 3

How many customers are acquired by
        Zendesk and
        AskingPoint in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        166,487 customers and
        AskingPoint has
        33 customers in the
        Customer Experience
        segment. Zendesk has
        166454 more customers than
        AskingPoint in this category.

Question 4

What are the countries in which
        Zendesk and
        AskingPoint has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
AskingPoint has more customers in Italy, United States and Belgium.

Zendesk Vs AskingPoint : In-Depth Comparison

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Comparing the customer bases of Zendesk and AskingPoint

Comparing the market share of Zendesk and AskingPoint

Compare Zendesk vs AskingPoint customers by geography

Customer Movements for this month

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