Question 1

What are the different markets in which
        Zendesk and
        Apptentive compete against each other?

Accepted Answer

Zendesk and
        Apptentive compete against each other in
        the Customer Experience, Contact Center, Feedback Analytics, Forms And Surveys, In-App User Feedback.

Question 2

How does the market share of
        Zendesk
        and Apptentive compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.27%
        market share in comparison to
        Apptentive’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Apptentive holds the
        140th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Apptentive in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,474 customers and
        Apptentive has
        47 customers in the
        Customer Experience
        segment. Zendesk has
        164427 more customers than
        Apptentive in this category.

Question 4

What are the countries in which
        Zendesk and
        Apptentive has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Apptentive has more customers in United States, United Kingdom and India.

Zendesk Vs Apptentive : In-Depth Comparison

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Comparing the customer bases of Zendesk and Apptentive

Comparing the market share of Zendesk and Apptentive

Compare Zendesk vs Apptentive customers by geography

Customer Movements for this month

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