Question 1

What are the different markets in which
        Freshworks and
        Apptentive compete against each other?

Accepted Answer

Freshworks and
        Apptentive compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Feedback Analytics, Forms And Surveys.

Question 2

How does the market share of
        Freshworks
        and Apptentive compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.69%
        market share in comparison to
        Apptentive’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Apptentive holds the
        147th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Apptentive in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        34,304 customers and
        Apptentive has
        39 customers in the
        Customer Experience
        segment. Freshworks has
        34265 more customers than
        Apptentive in this category.

Question 4

What are the countries in which
        Freshworks and
        Apptentive has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Apptentive has more customers in United States, United Kingdom and India.

Freshworks Vs Apptentive : In-Depth Comparison

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Comparing the customer bases of Freshworks and Apptentive

Comparing the market share of Freshworks and Apptentive

Compare Freshworks vs Apptentive customers by geography

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