Question 1

What are the different markets in which
        Smile.io and
        Apptentive compete against each other?

Accepted Answer

Smile.io and
        Apptentive compete against each other in
        the Customer Experience, Customer Loyalty, Feedback Analytics, Forms And Surveys, In-App User Feedback.

Question 2

How does the market share of
        Smile.io
        and Apptentive compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.79%
        market share in comparison to
        Apptentive’s
        0.00%.
        Since it has a better market share coverage,
        Smile.io holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Apptentive holds the
        147th spot.

Question 3

How many customers are acquired by
        Smile.io and
        Apptentive in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,685 customers and
        Apptentive has
        39 customers in the
        Customer Experience
        segment. Smile.io has
        16646 more customers than
        Apptentive in this category.

Question 4

What are the countries in which
        Smile.io and
        Apptentive has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
Apptentive has more customers in United States, United Kingdom and India.

Smile.io Vs Apptentive : In-Depth Comparison

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Comparing the customer bases of Smile.io and Apptentive

Comparing the market share of Smile.io and Apptentive

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