Question 1

What are the different markets in which
        Intercom and
        Alterna CX compete against each other?

Accepted Answer

Intercom and
        Alterna CX compete against each other in
        the Customer Experience, Communication, Customer Engagement, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Intercom
        and Alterna CX compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        13.06%
        market share in comparison to
        Alterna CX’s
        0.00%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Alterna CX holds the
        240th spot.

Question 3

How many customers are acquired by
        Intercom and
        Alterna CX in the
        Customer Experience segment?

Accepted Answer

Intercom has
        165,242 customers and
        Alterna CX has
        3 customers in the
        Customer Experience
        segment. Intercom has
        165239 more customers than
        Alterna CX in this category.

Question 4

What are the countries in which
        Intercom and
        Alterna CX has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
Alterna CX has more customers in and Turkey.

Intercom Vs Alterna CX : In-Depth Comparison

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Comparing the customer bases of Intercom and Alterna CX

Comparing the market share of Intercom and Alterna CX

Compare Intercom vs Alterna CX customers by geography

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