Question 1

What are the different markets in which
        LiveChat and
        Zoho CRM Plus compete against each other?

Accepted Answer

LiveChat and
        Zoho CRM Plus compete against each other in
        the Customer Engagement, Applications Suite, Customer Experience, Customer Satisfaction Ratings, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveChat
        and Zoho CRM Plus compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        LiveChat has a
        9.61%
        market share in comparison to
        Zoho CRM Plus’s
        0.11%.
        Since it has a better market share coverage,
        LiveChat holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Zoho CRM Plus holds the
        53rd spot.

Question 3

How many customers are acquired by
        LiveChat and
        Zoho CRM Plus in the
        Customer Engagement segment?

Accepted Answer

LiveChat has
        33,793 customers and
        Zoho CRM Plus has
        389 customers in the
        Customer Engagement
        segment. LiveChat has
        33404 more customers than
        Zoho CRM Plus in this category.

Question 4

What are the countries in which
        LiveChat and
        Zoho CRM Plus has more customers?

Accepted Answer

LiveChat has more customers in United States, United Kingdom and Australia.
Zoho CRM Plus has more customers in United States, India and United Kingdom.

LiveChat Vs Zoho CRM Plus : In-Depth Comparison

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Comparing the customer bases of LiveChat and Zoho CRM Plus

Comparing the market share of LiveChat and Zoho CRM Plus

Compare LiveChat vs Zoho CRM Plus customers by geography

Customer Movements for this month

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