Question 1

What are the different markets in which
        Sumo and
        xSellco Helpdesk compete against each other?

Accepted Answer

Sumo and
        xSellco Helpdesk compete against each other in
        the Customer Engagement, Customer Satisfaction Ratings, Marketing Analytics.

Question 2

How does the market share of
        Sumo
        and xSellco Helpdesk compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Sumo has a
        3.87%
        market share in comparison to
        xSellco Helpdesk’s
        0.13%.
        Since it has a better market share coverage,
        Sumo holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        xSellco Helpdesk holds the
        50th spot.

Question 3

How many customers are acquired by
        Sumo and
        xSellco Helpdesk in the
        Customer Engagement segment?

Accepted Answer

Sumo has
        13,958 customers and
        xSellco Helpdesk has
        461 customers in the
        Customer Engagement
        segment. Sumo has
        13497 more customers than
        xSellco Helpdesk in this category.

Question 4

What are the countries in which
        Sumo and
        xSellco Helpdesk has more customers?

Accepted Answer

Sumo has more customers in United States, United Kingdom and Australia.
xSellco Helpdesk has more customers in United States, United Kingdom and Ireland.

Sumo Vs xSellco Helpdesk : In-Depth Comparison

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Comparing the customer bases of Sumo and xSellco Helpdesk

Comparing the market share of Sumo and xSellco Helpdesk

Compare Sumo vs xSellco Helpdesk customers by geography

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