Question 1

What are the different markets in which
        Intercom and
        xSellco Helpdesk compete against each other?

Accepted Answer

Intercom and
        xSellco Helpdesk compete against each other in
        the Customer Engagement, Communication, Customer Experience, Customer Satisfaction Ratings, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and xSellco Helpdesk compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Intercom has a
        21.94%
        market share in comparison to
        xSellco Helpdesk’s
        0.13%.
        Since it has a better market share coverage,
        Intercom holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        xSellco Helpdesk holds the
        50th spot.

Question 3

How many customers are acquired by
        Intercom and
        xSellco Helpdesk in the
        Customer Engagement segment?

Accepted Answer

Intercom has
        79,065 customers and
        xSellco Helpdesk has
        461 customers in the
        Customer Engagement
        segment. Intercom has
        78604 more customers than
        xSellco Helpdesk in this category.

Question 4

What are the countries in which
        Intercom and
        xSellco Helpdesk has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
xSellco Helpdesk has more customers in United States, United Kingdom and Ireland.

Intercom Vs xSellco Helpdesk : In-Depth Comparison

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Comparing the customer bases of Intercom and xSellco Helpdesk

Comparing the market share of Intercom and xSellco Helpdesk

Compare Intercom vs xSellco Helpdesk customers by geography

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