Question 1

What are the different markets in which
        CINNOX and
        LiveChat compete against each other?

Accepted Answer

CINNOX and
        LiveChat compete against each other in
        the Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        CINNOX
        and LiveChat compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        CINNOX has a
        56.46%
        market share in comparison to
        LiveChat’s
        3.54%.
        Since it has a better market share coverage,
        CINNOX holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        LiveChat holds the
        3rd spot.

Question 3

How many customers are acquired by
        CINNOX and
        LiveChat in the
        Customer Engagement segment?

Accepted Answer

CINNOX has
        531,873 customers and
        LiveChat has
        33,313 customers in the
        Customer Engagement
        segment. CINNOX has
        498560 more customers than
        LiveChat in this category.

Question 4

What are the countries in which
        CINNOX and
        LiveChat has more customers?

Accepted Answer

CINNOX has more customers in United States, United Kingdom and India.
LiveChat has more customers in United States, United Kingdom and Australia.

CINNOX Vs LiveChat : In-Depth Comparison

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Comparing the customer bases of CINNOX and LiveChat

Comparing the market share of CINNOX and LiveChat

Compare CINNOX vs LiveChat customers by geography

Customer Movements for this month

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