Question 1

What are the different markets in which
        Intercom and
        Five9 compete against each other?

Accepted Answer

Intercom and
        Five9 compete against each other in
        the Communication, Customer Engagement, Customer Experience, Instant Messaging And Chat, Sales Management.

Question 2

How does the market share of
        Intercom
        and Five9 compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Intercom has a
        20.04%
        market share in comparison to
        Five9’s
        0.88%.
        Since it has a better market share coverage,
        Intercom holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Five9 holds the
        18th spot.

Question 3

How many customers are acquired by
        Intercom and
        Five9 in the
        Customer Engagement segment?

Accepted Answer

Intercom has
        70,448 customers and
        Five9 has
        3,078 customers in the
        Customer Engagement
        segment. Intercom has
        67370 more customers than
        Five9 in this category.

Question 4

What are the countries in which
        Intercom and
        Five9 has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Five9 has more customers in United States, Canada and United Kingdom.

Intercom Vs Five9 : In-Depth Comparison

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Comparing the customer bases of Intercom and Five9

Comparing the market share of Intercom and Five9

Compare Intercom vs Five9 customers by geography

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