Categories where Sumo and Genesys PureCloud compete
Sumo
Comparing the customer bases of Sumo and Genesys PureCloud, we can see that Sumo has 13958 customer(s), while Genesys PureCloud has 3060 customer(s). In the Customer Engagement category, with 13958 customer(s) Sumo stands at 10th place by ranking, while Genesys PureCloud with 3060 customer(s), is at the 20th place.
Sumo
10th
13958 Customer
Genesys PureCloud
20th
3060 Customer
Sumo has a 3.87% market share in the Customer Engagement category, while Genesys PureCloud has a 0.85% market share in the same space.
Comparing Sumo and Genesys PureCloud customers based on their geographic location, we can see that Sumo has more customers in United States, United Kingdom and Australia, while Genesys PureCloud has more customers in United States.
Sumo
Genesys PureCloud
Gain actionable insights about the buying patterns of Sumo vs Genesys PureCloud’s target audience.
Sumo
New
18 Customer
Lost
28 Customer
Genesys PureCloud
New
46 Customer
Lost
91 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Sumo and Genesys PureCloud compete against each other?
Sumo and Genesys PureCloud compete against each other in the Customer Engagement, Auto Dialer, Communication, Contact Center, Customer Experience.
How does the market share of Sumo and Genesys PureCloud compare in the Customer Engagement market?
How many customers are acquired by Sumo and Genesys PureCloud in the Customer Engagement segment?
What are the countries in which Sumo and Genesys PureCloud has more customers?
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