Question 1

What are the different markets in which
        LiveChat and
        Aspect Via compete against each other?

Accepted Answer

LiveChat and
        Aspect Via compete against each other in
        the Customer Engagement, Contact Center, Customer Satisfaction Ratings, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        LiveChat
        and Aspect Via compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        LiveChat has a
        6.46%
        market share in comparison to
        Aspect Via’s
        0.01%.
        Since it has a better market share coverage,
        LiveChat holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Aspect Via holds the
        112nd spot.

Question 3

How many customers are acquired by
        LiveChat and
        Aspect Via in the
        Customer Engagement segment?

Accepted Answer

LiveChat has
        32,414 customers and
        Aspect Via has
        49 customers in the
        Customer Engagement
        segment. LiveChat has
        32365 more customers than
        Aspect Via in this category.

Question 4

What are the countries in which
        LiveChat and
        Aspect Via has more customers?

Accepted Answer

LiveChat has more customers in United States, United Kingdom and Germany.
Aspect Via has more customers in United States, United Kingdom and France.

LiveChat Vs Aspect Via : In-Depth Comparison

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Comparing the customer bases of LiveChat and Aspect Via

Comparing the market share of LiveChat and Aspect Via

Compare LiveChat vs Aspect Via customers by geography

Customer Movements for this month

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