Question 1

What are the different markets in which
        Freshworks and
        Zingtree compete against each other?

Accepted Answer

Freshworks and
        Zingtree compete against each other in
        the Contact Center, Knowledge Management, Customer Experience, Customer Support Services, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Zingtree compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Freshworks has a
        2.67%
        market share in comparison to
        Zingtree’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Zingtree holds the
        85th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Zingtree in the
        Contact Center segment?

Accepted Answer

Freshworks has
        33,607 customers and
        Zingtree has
        32 customers in the
        Contact Center
        segment. Freshworks has
        33575 more customers than
        Zingtree in this category.

Question 4

What are the countries in which
        Freshworks and
        Zingtree has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Zingtree has more customers in United States, India and Canada.

Freshworks Vs Zingtree : In-Depth Comparison

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Comparing the customer bases of Freshworks and Zingtree

Comparing the market share of Freshworks and Zingtree

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