Categories where Zendesk and NICE inContact compete
Zendesk
Comparing the customer bases of Zendesk and NICE inContact, we can see that Zendesk has 166487 customer(s), while NICE inContact has 3446 customer(s). In the Contact Center category, with 166487 customer(s) Zendesk stands at 2nd place by ranking, while NICE inContact with 3446 customer(s), is at the 13th place.
Zendesk
2nd
166487 Customer
NICE inContact
13th
3446 Customer
Zendesk has a 13.13% market share in the Contact Center category, while NICE inContact has a 0.27% market share in the same space.
Comparing Zendesk and NICE inContact customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while NICE inContact has more customers in United States.
Zendesk
NICE inContact
Gain actionable insights about the buying patterns of Zendesk vs NICE inContact’s target audience.
Zendesk
New
737 Customer
Lost
980 Customer
NICE inContact
New
30 Customer
Lost
53 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and NICE inContact compete against each other?
Zendesk and NICE inContact compete against each other in the Contact Center, Interactive Voice Response (IVR), Call Recording, Cloud Contact Center Software, Communication.
How does the market share of Zendesk and NICE inContact compare in the Contact Center market?
How many customers are acquired by Zendesk and NICE inContact in the Contact Center segment?
What are the countries in which Zendesk and NICE inContact has more customers?
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