Question 1

What are the different markets in which
        Genesys and
        VHT Cloud compete against each other?

Accepted Answer

Genesys and
        VHT Cloud compete against each other in
        the Contact Center, Communication, Customer Experience, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Genesys
        and VHT Cloud compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Genesys has a
        0.45%
        market share in comparison to
        VHT Cloud’s
        0.00%.
        Since it has a better market share coverage,
        Genesys holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        VHT Cloud holds the
        121st spot.

Question 3

How many customers are acquired by
        Genesys and
        VHT Cloud in the
        Contact Center segment?

Accepted Answer

Genesys has
        5,639 customers and
        VHT Cloud has
        5 customers in the
        Contact Center
        segment. Genesys has
        5634 more customers than
        VHT Cloud in this category.

Question 4

What are the countries in which
        Genesys and
        VHT Cloud has more customers?

Accepted Answer

Genesys has more customers in United States, Australia and United Kingdom.
VHT Cloud has more customers in and United States.

Genesys Vs VHT Cloud : In-Depth Comparison

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Comparing the customer bases of Genesys and VHT Cloud

Comparing the market share of Genesys and VHT Cloud

Compare Genesys vs VHT Cloud customers by geography

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