Question 1

What are the different markets in which
        Comm100 Live Chat and
        VanillaSoft compete against each other?

Accepted Answer

Comm100 Live Chat and
        VanillaSoft compete against each other in
        the Contact Center, Auto Dialer, Inside Sales, Instant Messaging And Chat, Lead Management.

Question 2

How does the market share of
        Comm100 Live Chat
        and VanillaSoft compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Comm100 Live Chat has a
        0.18%
        market share in comparison to
        VanillaSoft’s
        0.01%.
        Since it has a better market share coverage,
        Comm100 Live Chat holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        VanillaSoft holds the
        63rd spot.

Question 3

How many customers are acquired by
        Comm100 Live Chat and
        VanillaSoft in the
        Contact Center segment?

Accepted Answer

Comm100 Live Chat has
        2,266 customers and
        VanillaSoft has
        73 customers in the
        Contact Center
        segment. Comm100 Live Chat has
        2193 more customers than
        VanillaSoft in this category.

Question 4

What are the countries in which
        Comm100 Live Chat and
        VanillaSoft has more customers?

Accepted Answer

Comm100 Live Chat has more customers in United States, United Kingdom and India.
VanillaSoft has more customers in United States, United Kingdom and Australia.

Comm100 Live Chat Vs VanillaSoft : In-Depth Comparison

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Comparing the customer bases of Comm100 Live Chat and VanillaSoft

Comparing the market share of Comm100 Live Chat and VanillaSoft

Compare Comm100 Live Chat vs VanillaSoft customers by geography

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