Question 1

What are the different markets in which
        Five9 and
        Twilio Flex compete against each other?

Accepted Answer

Five9 and
        Twilio Flex compete against each other in
        the Contact Center, Auto Dialer, Call Recording, Communication, Customer Communications Management.

Question 2

How does the market share of
        Five9
        and Twilio Flex compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Five9 has a
        0.17%
        market share in comparison to
        Twilio Flex’s
        0.02%.
        Since it has a better market share coverage,
        Five9 holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Twilio Flex holds the
        40th spot.

Question 3

How many customers are acquired by
        Five9 and
        Twilio Flex in the
        Contact Center segment?

Accepted Answer

Five9 has
        2,715 customers and
        Twilio Flex has
        257 customers in the
        Contact Center
        segment. Five9 has
        2458 more customers than
        Twilio Flex in this category.

Question 4

What are the countries in which
        Five9 and
        Twilio Flex has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
Twilio Flex has more customers in United States, Australia and United Kingdom.

Five9 Vs Twilio Flex : In-Depth Comparison

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Comparing the customer bases of Five9 and Twilio Flex

Comparing the market share of Five9 and Twilio Flex

Compare Five9 vs Twilio Flex customers by geography

Customer Movements for this month

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