Question 1

What are the different markets in which
        LiveAgent and
        Talkdesk compete against each other?

Accepted Answer

LiveAgent and
        Talkdesk compete against each other in
        the Contact Center, Sales Management, Call Recording, Communication, Customer Experience.

Question 2

How does the market share of
        LiveAgent
        and Talkdesk compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.32%
        market share in comparison to
        Talkdesk’s
        0.10%.
        Since it has a better market share coverage,
        LiveAgent holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Talkdesk holds the
        20th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Talkdesk in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        7,071 customers and
        Talkdesk has
        2,122 customers in the
        Contact Center
        segment. LiveAgent has
        4949 more customers than
        Talkdesk in this category.

Question 4

What are the countries in which
        LiveAgent and
        Talkdesk has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Talkdesk has more customers in United States, Canada and United Kingdom.

LiveAgent Vs Talkdesk : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Talkdesk

Comparing the market share of LiveAgent and Talkdesk

Compare LiveAgent vs Talkdesk customers by geography

Customer Movements for this month

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