Question 1

What are the different markets in which
        Agile CRM and
        Talkdesk compete against each other?

Accepted Answer

Agile CRM and
        Talkdesk compete against each other in
        the Communication, Contact Center, Analytics, Auto Dialer, Call Recording.

Question 2

How does the market share of
        Agile CRM
        and Talkdesk compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Agile CRM has a
        1.77%
        market share in comparison to
        Talkdesk’s
        0.07%.
        Since it has a better market share coverage,
        Agile CRM holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Talkdesk holds the
        21st spot.

Question 3

How many customers are acquired by
        Agile CRM and
        Talkdesk in the
        Contact Center segment?

Accepted Answer

Agile CRM has
        27,970 customers and
        Talkdesk has
        1,171 customers in the
        Contact Center
        segment. Agile CRM has
        26799 more customers than
        Talkdesk in this category.

Question 4

What are the countries in which
        Agile CRM and
        Talkdesk has more customers?

Accepted Answer

Agile CRM has more customers in United States, United Kingdom and India.
Talkdesk has more customers in United States, Canada and United Kingdom.

Agile CRM Vs Talkdesk : In-Depth Comparison

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Comparing the customer bases of Agile CRM and Talkdesk

Comparing the market share of Agile CRM and Talkdesk

Compare Agile CRM vs Talkdesk customers by geography

Customer Movements for this month

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