Categories where Freshworks and Shelf compete
Freshworks
Comparing the customer bases of Freshworks and Shelf, we can see that Freshworks has 33897 customer(s), while Shelf has 35 customer(s). In the Contact Center category, with 33897 customer(s) Freshworks stands at 3rd place by ranking, while Shelf with 35 customer(s), is at the 83rd place.
Freshworks
3rd
33897 Customer
Shelf
83rd
35 Customer
Freshworks has a 2.68% market share in the Contact Center category, while Shelf has a 0.00% market share in the same space.
Comparing Freshworks and Shelf customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Shelf has more customers in United States.
Freshworks
Shelf
Gain actionable insights about the buying patterns of Freshworks vs Shelf’s target audience.
Freshworks
New
169 Customer
Lost
216 Customer
Shelf
New
3 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Shelf compete against each other?
Freshworks and Shelf compete against each other in the Contact Center, Knowledge Management, Customer Experience, Customer Support Services, Document Management.
How does the market share of Freshworks and Shelf compare in the Contact Center market?
How many customers are acquired by Freshworks and Shelf in the Contact Center segment?
What are the countries in which Freshworks and Shelf has more customers?
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