Question 1

What are the different markets in which
        Zoho Desk and
        PhoneBurner compete against each other?

Accepted Answer

Zoho Desk and
        PhoneBurner compete against each other in
        the Contact Center, Applicant Tracking, Appointments And Scheduling, Auto Dialer, Call Accounting.

Question 2

How does the market share of
        Zoho Desk
        and PhoneBurner compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zoho Desk has a
        0.42%
        market share in comparison to
        PhoneBurner’s
        0.01%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        PhoneBurner holds the
        62nd spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        PhoneBurner in the
        Contact Center segment?

Accepted Answer

Zoho Desk has
        5,256 customers and
        PhoneBurner has
        91 customers in the
        Contact Center
        segment. Zoho Desk has
        5165 more customers than
        PhoneBurner in this category.

Question 4

What are the countries in which
        Zoho Desk and
        PhoneBurner has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
PhoneBurner has more customers in United States, Canada and Poland.

Zoho Desk Vs PhoneBurner : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and PhoneBurner

Comparing the market share of Zoho Desk and PhoneBurner

Compare Zoho Desk vs PhoneBurner customers by geography

Customer Movements for this month

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