Question 1

What are the different markets in which
        Freshworks and
        PhoneBurner compete against each other?

Accepted Answer

Freshworks and
        PhoneBurner compete against each other in
        the Contact Center, Applicant Tracking, Appointments And Scheduling, Auto Dialer, Call Accounting.

Question 2

How does the market share of
        Freshworks
        and PhoneBurner compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Freshworks has a
        2.68%
        market share in comparison to
        PhoneBurner’s
        0.01%.
        Since it has a better market share coverage,
        Freshworks holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        PhoneBurner holds the
        62nd spot.

Question 3

How many customers are acquired by
        Freshworks and
        PhoneBurner in the
        Contact Center segment?

Accepted Answer

Freshworks has
        33,897 customers and
        PhoneBurner has
        91 customers in the
        Contact Center
        segment. Freshworks has
        33806 more customers than
        PhoneBurner in this category.

Question 4

What are the countries in which
        Freshworks and
        PhoneBurner has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
PhoneBurner has more customers in United States, Canada and Poland.

Freshworks Vs PhoneBurner : In-Depth Comparison

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Comparing the customer bases of Freshworks and PhoneBurner

Comparing the market share of Freshworks and PhoneBurner

Compare Freshworks vs PhoneBurner customers by geography

Customer Movements for this month

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