Question 1

What are the different markets in which
        Freshworks and
        Ottspott compete against each other?

Accepted Answer

Freshworks and
        Ottspott compete against each other in
        the Contact Center, Communication, Customer Experience, Customer Support Services, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and Ottspott compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Freshworks has a
        2.67%
        market share in comparison to
        Ottspott’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Ottspott holds the
        112nd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Ottspott in the
        Contact Center segment?

Accepted Answer

Freshworks has
        33,607 customers and
        Ottspott has
        8 customers in the
        Contact Center
        segment. Freshworks has
        33599 more customers than
        Ottspott in this category.

Question 4

What are the countries in which
        Freshworks and
        Ottspott has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Ottspott has more customers in United States and France.

Freshworks Vs Ottspott : In-Depth Comparison

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Comparing the customer bases of Freshworks and Ottspott

Comparing the market share of Freshworks and Ottspott

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