Question 1

What are the different markets in which
        NICE inContact and
        Five9 compete against each other?

Accepted Answer

NICE inContact and
        Five9 compete against each other in
        the Call Recording, Communication, Contact Center, Interactive Voice Response (IVR), Predictive Dialer.

Question 2

How does the market share of
        NICE inContact
        and Five9 compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        NICE inContact has a
        0.18%
        market share in comparison to
        Five9’s
        0.17%.
        Since it has a better market share coverage,
        NICE inContact holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Five9 holds the
        16th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        Five9 in the
        Contact Center segment?

Accepted Answer

NICE inContact has
        2,896 customers and
        Five9 has
        2,715 customers in the
        Contact Center
        segment. NICE inContact has
        181 more customers than
        Five9 in this category.

Question 4

What are the countries in which
        NICE inContact and
        Five9 has more customers?

Accepted Answer

NICE inContact has more customers in United States, Canada and United Kingdom.
Five9 has more customers in United States, Canada and United Kingdom.

NICE inContact Vs Five9 : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of NICE inContact and Five9

Comparing the market share of NICE inContact and Five9

Compare NICE inContact vs Five9 customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data