Question 1

What are the different markets in which
        Genesys and
        Newfies-Dialer compete against each other?

Accepted Answer

Genesys and
        Newfies-Dialer compete against each other in
        the Contact Center, Communication, Customer Experience, Interactive Voice Response (IVR), Predictive Dialer.

Question 2

How does the market share of
        Genesys
        and Newfies-Dialer compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Genesys has a
        0.44%
        market share in comparison to
        Newfies-Dialer’s
        0.00%.
        Since it has a better market share coverage,
        Genesys holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Newfies-Dialer holds the
        109th spot.

Question 3

How many customers are acquired by
        Genesys and
        Newfies-Dialer in the
        Contact Center segment?

Accepted Answer

Genesys has
        5,549 customers and
        Newfies-Dialer has
        10 customers in the
        Contact Center
        segment. Genesys has
        5539 more customers than
        Newfies-Dialer in this category.

Question 4

What are the countries in which
        Genesys and
        Newfies-Dialer has more customers?

Accepted Answer

Genesys has more customers in United States, Australia and United Kingdom.
Newfies-Dialer has more customers in United States, Spain and India.

Genesys Vs Newfies-Dialer : In-Depth Comparison

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Comparing the customer bases of Genesys and Newfies-Dialer

Comparing the market share of Genesys and Newfies-Dialer

Compare Genesys vs Newfies-Dialer customers by geography

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