Categories where Freshworks and MiContact Center compete
Freshworks
Comparing the customer bases of Freshworks and MiContact Center, we can see that Freshworks has 33607 customer(s), while MiContact Center has 218 customer(s). In the Contact Center category, with 33607 customer(s) Freshworks stands at 3rd place by ranking, while MiContact Center with 218 customer(s), is at the 47th place.
Freshworks
3rd
33607 Customer
MiContact Center
47th
218 Customer
Freshworks has a 2.67% market share in the Contact Center category, while MiContact Center has a 0.02% market share in the same space.
Comparing Freshworks and MiContact Center customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while MiContact Center has more customers in United States.
Freshworks
MiContact Center
Gain actionable insights about the buying patterns of Freshworks vs MiContact Center’s target audience.
Freshworks
New
211 Customer
Lost
324 Customer
MiContact Center
New
0 Customer
Lost
27 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and MiContact Center compete against each other?
Freshworks and MiContact Center compete against each other in the Contact Center, Customer Experience, Customer Support Services, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Freshworks and MiContact Center compare in the Contact Center market?
How many customers are acquired by Freshworks and MiContact Center in the Contact Center segment?
What are the countries in which Freshworks and MiContact Center has more customers?
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