Question 1

What are the different markets in which
        LiveAgent and
        LogMeIn Rescue compete against each other?

Accepted Answer

LiveAgent and
        LogMeIn Rescue compete against each other in
        the Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and LogMeIn Rescue compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.42%
        market share in comparison to
        LogMeIn Rescue’s
        0.16%.
        Since it has a better market share coverage,
        LiveAgent holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        LogMeIn Rescue holds the
        18th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        LogMeIn Rescue in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        6,663 customers and
        LogMeIn Rescue has
        2,469 customers in the
        Contact Center
        segment. LiveAgent has
        4194 more customers than
        LogMeIn Rescue in this category.

Question 4

What are the countries in which
        LiveAgent and
        LogMeIn Rescue has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
LogMeIn Rescue has more customers in United States, Germany and United Kingdom.

LiveAgent Vs LogMeIn Rescue : In-Depth Comparison

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Comparing the customer bases of LiveAgent and LogMeIn Rescue

Comparing the market share of LiveAgent and LogMeIn Rescue

Compare LiveAgent vs LogMeIn Rescue customers by geography

Customer Movements for this month

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