NICE inContact Vs Genesys PureConnect : In-Depth Comparison

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Categories where NICE inContact and Genesys PureConnect compete

Contact Center
Call Recording
Cloud Contact Center Software
Communication
Help Desk And Ticketing

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NICE inContact

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Comparing the customer bases of NICE inContact and Genesys PureConnect

Comparing the customer bases of NICE inContact and Genesys PureConnect, we can see that NICE inContact has 3446 customer(s), while Genesys PureConnect has 268 customer(s). In the Contact Center category, with 3446 customer(s) NICE inContact stands at 13th place by ranking, while Genesys PureConnect with 268 customer(s), is at the 44th place.

NICE inContact

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13th

3446 Customer

Genesys PureConnect

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44th

268 Customer

Comparing the market share of NICE inContact and Genesys PureConnect

NICE inContact has a 0.27% market share in the Contact Center category, while Genesys PureConnect has a 0.02% market share in the same space.

Compare NICE inContact vs Genesys PureConnect customers by geography

Comparing NICE inContact and Genesys PureConnect customers based on their geographic location, we can see that NICE inContact has more customers in United States, United Kingdom and Canada, while Genesys PureConnect has more customers in United States.

NICE inContact

Genesys PureConnect

Customer Movements for this month

Gain actionable insights about the buying patterns of NICE inContact vs Genesys PureConnect’s target audience.

NICE inContact

New

30 Customer

Lost

53 Customer

Genesys PureConnect

No Data found for Genesys PureConnect

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which NICE inContact and Genesys PureConnect compete against each other?

NICE inContact and Genesys PureConnect compete against each other in the Contact Center, Call Recording, Cloud Contact Center Software, Communication, Help Desk And Ticketing.

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How does the market share of NICE inContact and Genesys PureConnect compare in the Contact Center market?

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How many customers are acquired by NICE inContact and Genesys PureConnect in the Contact Center segment?

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What are the countries in which NICE inContact and Genesys PureConnect has more customers?

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