Question 1

What are the different markets in which
        Zoho Desk and
        CallTools compete against each other?

Accepted Answer

Zoho Desk and
        CallTools compete against each other in
        the Contact Center, Auto Dialer, Communication, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Zoho Desk
        and CallTools compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zoho Desk has a
        0.41%
        market share in comparison to
        CallTools’s
        0.00%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        CallTools holds the
        95th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        CallTools in the
        Contact Center segment?

Accepted Answer

Zoho Desk has
        5,243 customers and
        CallTools has
        20 customers in the
        Contact Center
        segment. Zoho Desk has
        5223 more customers than
        CallTools in this category.

Question 4

What are the countries in which
        Zoho Desk and
        CallTools has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Canada.
CallTools has more customers in United States, Canada and Iraq.

Zoho Desk Vs CallTools : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and CallTools

Comparing the market share of Zoho Desk and CallTools

Compare Zoho Desk vs CallTools customers by geography

Customer Movements for this month

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