Question 1

What are the different markets in which
        LiveAgent and
        Bright Pattern compete against each other?

Accepted Answer

LiveAgent and
        Bright Pattern compete against each other in
        the Contact Center, Customer Experience, Communication, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and Bright Pattern compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.34%
        market share in comparison to
        Bright Pattern’s
        0.01%.
        Since it has a better market share coverage,
        LiveAgent holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Bright Pattern holds the
        59th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Bright Pattern in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        6,845 customers and
        Bright Pattern has
        153 customers in the
        Contact Center
        segment. LiveAgent has
        6692 more customers than
        Bright Pattern in this category.

Question 4

What are the countries in which
        LiveAgent and
        Bright Pattern has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Bright Pattern has more customers in United States, Chile and India.

LiveAgent Vs Bright Pattern : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Bright Pattern

Comparing the market share of LiveAgent and Bright Pattern

Compare LiveAgent vs Bright Pattern customers by geography

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