Question 1

What are the different markets in which
        Bitrix24 and
        Comm100 Live Chat compete against each other?

Accepted Answer

Bitrix24 and
        Comm100 Live Chat compete against each other in
        the Contact Center, Instant Messaging And Chat, Sales Management, Business Phone Systems, Communication.

Question 2

How does the market share of
        Bitrix24
        and Comm100 Live Chat compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Bitrix24 has a
        0.53%
        market share in comparison to
        Comm100 Live Chat’s
        0.14%.
        Since it has a better market share coverage,
        Bitrix24 holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Comm100 Live Chat holds the
        19th spot.

Question 3

How many customers are acquired by
        Bitrix24 and
        Comm100 Live Chat in the
        Contact Center segment?

Accepted Answer

Bitrix24 has
        8,353 customers and
        Comm100 Live Chat has
        2,187 customers in the
        Contact Center
        segment. Bitrix24 has
        6166 more customers than
        Comm100 Live Chat in this category.

Question 4

What are the countries in which
        Bitrix24 and
        Comm100 Live Chat has more customers?

Accepted Answer

Bitrix24 has more customers in Brazil, United States and Ukraine.
Comm100 Live Chat has more customers in United States, India and United Kingdom.

Bitrix24 Vs Comm100 Live Chat : In-Depth Comparison

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Comparing the customer bases of Bitrix24 and Comm100 Live Chat

Comparing the market share of Bitrix24 and Comm100 Live Chat

Compare Bitrix24 vs Comm100 Live Chat customers by geography

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