Question 1

What are the different markets in which
        Coveo and
        Support.com Nexus compete against each other?

Accepted Answer

Coveo and
        Support.com Nexus compete against each other in
        the Cloud Contact Center Software, Customer Support Services, Self Service Support.

Question 2

How does the market share of
        Coveo
        and Support.com Nexus compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Coveo has a
        11.12%
        market share in comparison to
        Support.com Nexus’s
        0.01%.
        Since it has a better market share coverage,
        Coveo holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Support.com Nexus holds the
        103rd spot.

Question 3

How many customers are acquired by
        Coveo and
        Support.com Nexus in the
        Cloud Contact Center Software segment?

Accepted Answer

Coveo has
        3,315 customers and
        Support.com Nexus has
        2 customers in the
        Cloud Contact Center Software
        segment. Coveo has
        3313 more customers than
        Support.com Nexus in this category.

Question 4

What are the countries in which
        Coveo and
        Support.com Nexus has more customers?

Accepted Answer

Coveo has more customers in United States, Canada and United Kingdom.
Support.com Nexus has more customers in and United States.

Coveo Vs Support.com Nexus : In-Depth Comparison

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Comparing the customer bases of Coveo and Support.com Nexus

Comparing the market share of Coveo and Support.com Nexus

Compare Coveo vs Support.com Nexus customers by geography

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