Question 1

What are the different markets in which
        Dialer Software and
        SmartAction compete against each other?

Accepted Answer

Dialer Software and
        SmartAction compete against each other in
        the Cloud Contact Center Software.

Question 2

How does the market share of
        Dialer Software
        and SmartAction compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Dialer Software has a
        0.25%
        market share in comparison to
        SmartAction’s
        0.19%.
        Since it has a better market share coverage,
        Dialer Software holds the
        21st
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        SmartAction holds the
        26th spot.

Question 3

How many customers are acquired by
        Dialer Software and
        SmartAction in the
        Cloud Contact Center Software segment?

Accepted Answer

Dialer Software has
        65 customers and
        SmartAction has
        50 customers in the
        Cloud Contact Center Software
        segment. Dialer Software has
        15 more customers than
        SmartAction in this category.

Question 4

What are the countries in which
        Dialer Software and
        SmartAction has more customers?

Accepted Answer

Dialer Software has more customers in United Kingdom, United States and India.
SmartAction has more customers in United States, India and Spain.

Dialer Software Vs SmartAction : In-Depth Comparison

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Comparing the customer bases of Dialer Software and SmartAction

Comparing the market share of Dialer Software and SmartAction

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